FAQ 

​How Long Do Orders Take?

Most orders take 5-7 days to fulfill and then you should allow about 3 days for shipping. If at any time you have a question about the status of your order, please email snap2merch@gmail.com or sales@snap2promos.com. 



 

Payment & Shipping

Shipping costs have already been added to each item. Often, different items are shipped at different times. For example, you may get a mug and a T-shirt in separate packages because they are fulfilled at different locations. If you submit an order of many items of the same type, we will adjust your shipping costs accordingly.

 

Secure Ordering & Payment Options

Your payment is processed through PayPal and is secure. We do not receive your credit card or PayPal information.



Returns & Refunds

Custom imprinted items are non-refundable. However, should you have any trouble with your item, such as damage, defect, or if you'd just like to exchange for another size, please email snap2merch@gmail.com and we'll take care of you ASAP!

 

 

Thank you for shopping with us!

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